Privacy Policy
Privacy Policy
The following Privacy Policy applies to the use of our online service, www.docucrafter.com (hereinafter referred to as the “Website”).
We take data protection very seriously. The collection and processing of your personal data are carried out in compliance with applicable data protection laws, particularly the General Data Protection Regulation (GDPR).
The entity responsible for collecting, processing, and using your personal data within the meaning of Article 4(7) of the GDPR is:
Synctech Solutions GmbH
Denis Krebs
Albert-Roßhaupter-Str. 32
81369 Munich
Email: d.krebs@sync-tech.de
If you wish to object to the collection, processing, or use of your data as described in this Privacy Policy, either in whole or for individual measures, you may direct your objection to the responsible entity.
You can save and print this Privacy Policy at any time.
We process personal data for the purpose of operating the Website and responding to inquiries submitted via the contact forms provided.
The hosting services we use provide infrastructure and platform services, computing capacity, storage space, database services, security measures, and technical maintenance services necessary for operating the Website.
In this process, we or our hosting provider process the following data categories based on our legitimate interest in ensuring an efficient and secure Website (Article 6(1)(f) GDPR in conjunction with Article 28 GDPR):
When you visit our Website, we automatically collect information about how you use it and interact with us. This includes data related to your device, which is stored in server log files. These access logs may contain:
We use this log data-without linking it to individual users-for statistical analysis to improve, secure, and optimize our Website. This helps us analyze traffic, fix errors, and improve our services.
We use session cookies to optimize our Website. These are small text files sent by our server and temporarily stored on your device. They allow us to recognize your device when you return to our Website. Session cookies are deleted once you close your browser.
Additionally, we use persistent cookies that remain on your device for a predetermined period (ranging from one month to ten years). These cookies allow us to enhance user experience by displaying content tailored to your interests.
We process personal data such as names, addresses, email addresses, ordered products, and payment details to fulfill contractual obligations. Data retention complies with warranty and statutory retention periods.
To sign up for our newsletter, you need to provide specific details during the registration process. A confirmation email will be sent to verify your subscription ("double opt-in"). You can unsubscribe at any time.
We may send you product recommendations via email based on your previous purchases. You can opt out at any time without incurring additional costs beyond standard transmission fees.
If you contact us via email or a contact form, we process your information to handle your request and follow up on related inquiries.
We use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies—text files stored on your device—that help analyze Website usage. Data collected through cookies is typically transmitted to and stored on a Google server in the USA.
Our legitimate interest in using Google Analytics is based on Article 6(1)(f) GDPR. Google is certified under the EU-U.S. Privacy Shield Agreement, ensuring compliance with European data protection standards.
To enhance privacy, we have enabled IP anonymization, meaning your IP address is shortened within the EU or European Economic Area before being sent to Google. Only in rare cases is the full IP address transmitted to a Google server in the U.S. and then shortened.
To prevent Google Analytics from collecting data, you can install the following browser plugin:
Google Analytics Opt-Out
Additionally, we use Leadfeeder, a service that links Google Analytics IP address data with company information to identify business visitors to our Website. Since IP addresses are anonymized, individual user identification is not possible.
More about Leadfeeder’s data processing:
Leadfeeder Privacy Policy
Leadfeeder GDPR Compliance
Unless specified otherwise, we store personal data only as long as necessary for the intended purpose. Certain data may be retained due to statutory obligations, such as tax or commercial law requirements. In such cases, the data is stored only for legal compliance and is deleted after the mandatory retention period.
Under the GDPR, you have several rights regarding your personal data. To exercise these rights, please contact us via email or post at the address provided in Section 1.
You have the right to receive clear information about how we process your personal data. Specifically, you can request:
If your data is transferred to a third country or an international organization, you have the right to be informed about safeguards in place under Article 46 GDPR.
You have the right to request corrections or additions to inaccurate or incomplete personal data we hold about you.
In certain circumstances, we are obligated to delete your personal data. This applies when:
If any of these conditions apply, you may request the immediate deletion of your data.